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angkaraj Mobile / Casino
KEBIJAKAN PRIVASI

angkaraj Privacy Policy: How We Handle Your Data

This page explains how angkaraj collects, uses, and protects the personal information you share when you create an account, connect a payment method such as DANA or OVO, or contact our support team. We keep this policy direct and specific so you know exactly what is stored, why it is stored, and how to request changes.

  • Account data protection
  • DANA, OVO, GoPay context
  • Your access rights
  • Clear retention terms
DATA WE COLLECT

What angkaraj Collects and Why

When you register an account with us, we collect the information you enter directly: your name, email address, and the payment method you choose to connect — whether that is DANA, OVO, GoPay, or another supported e-wallet. We use this to verify your account, process your transactions, and send you account-related messages such as deposit confirmations or account alerts. We also collect technical data automatically when you access our platform: your device type, browser version, session timestamps, and the pages you navigate. This technical layer helps us keep the platform stable across devices and lets you move between mobile and desktop without losing your session state. Financial records — including the wallet you linked, the amounts you moved, and the timestamp of each transaction — are retained as part of your account history. You can review these records in your account dashboard after login. We do not sell this data to third parties. Sharing with service partners only occurs where it is necessary to process a transaction or meet a compliance requirement, and only to the extent required by local law in eligible regions.

  • DANA

    DANA wallet connections are recorded in your account for transaction matching and payment history.

  • OVO

    OVO transfer records are stored as part of your financial history, visible in your account dashboard.

  • GoPay

    GoPay payment data is processed for transaction completion and retained in line with our standard retention period.

  • QRIS

    QRIS scan records are logged at the point of transaction and linked to your account session.

POLICY SCOPE

Where This Policy Applies and What It Covers

Our privacy policy applies to all interactions you have with angkaraj through this domain — account registration, wallet connections, in-session activity, and support requests. It does not extend to third-party services you access through links on this site, as those services operate under their own terms. Availability of this policy's protections depends on local law and the eligible region in which you access the platform.

  • Account Access

    Data collected during login, account creation, and session activity on angkaraj falls fully within this policy. This includes your credentials, device identifiers, and session timestamps recorded while you are logged in.

  • Transaction Records

    All payment activity — deposits and withdrawals processed through DANA, OVO, GoPay, or QRIS — is captured and retained under this policy. These records are visible in your account dashboard and are not shared beyond what transaction processing requires.

  • Site Content Interactions

    Pages you browse, game categories you open, and support conversations you start are logged for platform integrity and service quality. This activity data stays within our system and is not used for external advertising profiling.

  • Third-Party Services

    Links to external sites, game studio pages, or payment provider portals are outside our policy scope. When you leave this domain, the privacy terms of that external service apply. We do not control or represent those third-party terms.

YOUR RIGHTS

Actions You Can Take Under This Policy

You have practical choices about the data we hold. After logging in, your account dashboard shows the transaction history tied to your wallet connections — DANA, OVO, or GoPay — along with the personal details you submitted at registration. If any of that information is incorrect, you can update it directly in the account settings section. If you want to know which specific data points we hold about you, you can send a data access request to our support team through the contact path listed in this policy. We will respond with the relevant record within the timeframe required by applicable local law in the eligible region. For requests to correct or remove data, we handle each case individually, depending on whether retention is required for compliance or active transaction history. The current state of your data is always visible in your account dashboard after login.

  • Review Your Records

    Log in and open your account dashboard to see your full transaction history, linked payment methods, and the personal details we hold on file.

  • Correct Account Details

    Navigate to account settings to update your name, contact email, or wallet information. Some changes may require identity verification before they take effect.

  • Submit a Data Request

    Contact our support team to ask which data we hold, request a correction, or raise a concern. We process these requests in line with local law for eligible regions.

  • Close or Restrict Your Account

    If you want to limit how we use your data or close your account entirely, reach out through the support channel. We will confirm the steps and any retention obligations that apply before proceeding.

CONTACT PRIVACY TEAM

How to Reach Us About This Policy

Privacy questions, data access requests, and correction submissions can all be sent through our support channels. Our team handles policy-related queries separately from general account help so your request reaches the right person quickly. If your question relates to a specific transaction — such as a DANA deposit record or an OVO transfer that appears in your history — include your account reference and the approximate date of the transaction so we can locate the record without delay.

  • Live Support Chat

    Open the chat widget on any page to reach our support team. For privacy requests, start with 'Data Request' in your first message so it is routed correctly.

  • Email Contact

    Send detailed privacy or data requests by email using the contact address shown in your account dashboard under the Help section. Include your registered email and account ID.

  • Account Dashboard Help

    Many data questions — transaction history, linked wallets, personal details — can be answered without contacting support. Log in and check the Account and History sections first.

HOW WE PROTECT DATA

Our Approach to Data Handling and Account Security

We apply access controls so that only the systems and staff that need your data for a specific task can reach it. Your account password is stored in hashed form — we do not hold it as readable text. Payment references for DANA, OVO, and GoPay transactions are stored in a way that lets us match transaction records without exposing full wallet credentials in our internal logs. Cookies on this platform are used for session continuity — keeping you logged in as you move between the lobby, your account page, and the transaction history screen — not for cross-site tracking. You can manage cookie preferences through your browser settings at any time. Data retention follows what is required for compliance and active account maintenance; records tied to closed accounts are removed or anonymised in line with applicable local law for eligible regions.

  • Data Access Controls

    Internal access to your personal data is restricted by role. Only the system processes and staff directly responsible for account management or compliance can reach identifiable records.

  • Cookie Use

    We use session cookies to keep your account state stable as you navigate. We do not use cookies to build advertising profiles or share browsing data with external networks.

  • Retention and Deletion

    We keep your data for as long as your account is active and for the period required by local law after closure. Once that period ends, records are anonymised or deleted as required.

  • Policy Updates

    When this policy changes in a material way, we publish the updated version here and note the revision date at the top of the page. Continued use of your account after a change means you have seen the updated terms.

PRIVACY QUESTIONS

Frequently Asked Questions About This Policy

These are the questions we hear most often about how angkaraj handles your personal data, your wallet records, and your rights under this policy. If your question is not answered here, send it through the support contact path listed above.

What personal data does angkaraj collect when I register?

At registration we collect your name, email address, and the contact details you submit. Once you connect a payment method — DANA, OVO, or GoPay — we also record the wallet reference needed to match your transactions. No additional data is collected without your direct input.

Can I see which data angkaraj holds about my account?

Yes. Log in and open your account dashboard to view your profile details, linked payment methods, and transaction history. For a full data record beyond what the dashboard shows, submit a data access request to our support team with your account ID.

Does angkaraj share my data with third parties?

We only share data where it is necessary to process a transaction — for example, confirming a DANA or OVO transfer with the relevant payment system — or where local law requires it. We do not sell your data or share it for advertising purposes.

How long does angkaraj keep my account data after I close my account?

Retention after account closure follows the period required by applicable local law in the eligible region. Once that period ends, identifiable records are anonymised or deleted. The exact period depends on your jurisdiction and the type of record involved.

How do I request a correction to my account details?

Open account settings after login to update your name, email, or linked wallet. Changes that affect identity verification may require you to follow the verification steps shown in your account. For corrections you cannot make yourself, contact support with your request and account reference.

What cookies does angkaraj use and can I turn them off?

We use session cookies to keep your account active as you navigate between pages. These are not used for cross-site tracking. You can manage or block cookies in your browser settings at any time, though doing so may affect session continuity on the platform.