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This page sets out the legal terms that govern your use of angkaraj, including how we handle account data, transaction records, and your rights as a user in Indonesia. Access to our platform depends on local law and is available only where local regulations permit.
Our legal terms exist to define what you can expect from angkaraj and what we expect from you in return. These terms cover how your account is created, how transaction data connected to DANA, OVO, and GoPay deposits is stored, and what happens when you raise a dispute or request a correction. They are not a formality — they are the operating rules for every interaction on this platform. Availability of the platform is subject to the laws of your jurisdiction. We do not represent that access is lawful in every region of Indonesia or elsewhere; it is your responsibility to confirm that your use complies with local regulations before you open an account. Where local law restricts or prohibits access, those restrictions take effect regardless of any other statement on this site. Transaction records — including DANA transfers, OVO wallet movements, and GoPay payment confirmations — are retained in line with this policy and are accessible through your account dashboard after login. If you see a discrepancy, the correction path is described in the Rights section below. We keep these records for the period required to operate the account and to respond to any formal queries you submit.
DANA transaction entries are logged against your account and visible in your payment history after login.
OVO wallet movements are recorded at the point of confirmation and retained for the duration your account remains active.
GoPay payment confirmations appear in your transaction log; contact support if an entry does not match your wallet record.
QRIS scan payments are captured in the same transaction log and subject to the same retention terms as e-wallet entries.
Understanding the boundaries of this policy helps you know where to direct a question and what protections apply to your account. The four areas below mark what falls inside and outside the scope of these legal terms.
The terms governing account creation, login, suspension, and closure fall fully within this policy. If your account is restricted, the steps to query that decision are set out in the Rights section and through our support contact paths.
Deposits and withdrawals processed via DANA, OVO, GoPay, or QRIS are covered by this policy's data retention and dispute terms. Payment network rules from those providers also apply independently and are outside our control.
Game content supplied by studios such as JDB, CQ9, and Habanero is governed by those providers' own content terms. We host that content but do not extend this policy's account-rights provisions to the content itself.
Links to external services, third-party identity checks, and any service not operated directly by angkaraj fall outside this policy. We are not responsible for the legal terms of those external parties.
You have concrete steps available to you under this policy — not just abstract entitlements. If you want to review the data we hold on your account, log in and open the account dashboard; your profile details, linked wallets, and transaction history are all visible there. If any entry is incorrect — a name spelling, a linked DANA or OVO number, or a transaction amount that does not match your own wallet record — you can submit a correction request directly through the support channel. We will review it against our records and respond via the contact address on your account. You are also entitled to ask us what data we hold and to request deletion where that is consistent with our legal obligations and any outstanding account activity. Raise that request through our support path and we will confirm what can be actioned and what must be retained for compliance reasons.
Open your account dashboard after login to see your full transaction history, linked e-wallets, and current account status. No additional request is needed to view your own data.
If a name, contact detail, or linked DANA or OVO number is wrong, contact support with the correction. We will verify against your registration and update the record if the correction is valid.
If any part of these legal terms is unclear or you believe a term has been applied incorrectly to your account, open a support ticket referencing the specific section. We will respond with a written explanation.
To request deletion or restriction of your account data, submit a written request through our support channel. We will confirm which actions are possible under our retention obligations and act accordingly.
Legal questions need a clear route to the right person. Below are the three contact paths we maintain for policy-related matters. Each path is staffed to handle account rights, data queries, and transaction disputes — direct your question to the channel that fits your situation.
Open the live chat from your account dashboard for real-time queries about account status, transaction disputes, or policy clarifications. This is the quickest route for active account issues.
Send formal data requests, correction submissions, or written policy disputes to our support email. Responses address your specific account record and are sent to the contact address registered on your account.
Your account dashboard displays current transaction records, linked payment methods including DANA, OVO, and GoPay, and account status — the first place to check before raising a formal query.
Our approach to data, cookies, and account security is grounded in the operating requirements of the platform rather than marketing language. Here is how each area is managed and where you can act.
Account data — including registration details and e-wallet identifiers for DANA, OVO, and GoPay — is held for the period your account is active and for any legally required period after closure. We do not share it with unrelated third parties.
We use session cookies to keep you logged in across devices and to maintain the state of your account dashboard. You can manage cookie preferences through your browser settings; some functions require session cookies to operate.
Account access is protected by the login credentials you set at registration. If you suspect unauthorised access, change your password immediately through the account settings page and contact support to flag the incident.
To request changes to this policy's application to your account, or to ask who is responsible for data decisions, contact us through the email channel listed in the support section. We will identify the responsible contact and respond in writing.
The questions below reflect what people actually ask when reading through a platform's legal policy. If your question is not here, use the support contact paths above.
The full legal terms are published on this page. After you open an account, the terms you agreed to at registration are also accessible from your account dashboard. If a term has changed since you registered, we will notify you through your registered contact address.
Access to and use of angkaraj depends on local law and is available only in eligible regions where local regulations permit. We do not make legal representations on your behalf; confirming that your use complies with local Indonesian law is your responsibility.
Log in and open your account dashboard. Your transaction history lists every deposit and withdrawal by payment method, including DANA, OVO, GoPay, and QRIS entries. If a record does not match your own wallet statement, contact support with the date and amount for a formal check.
Yes. Submit a written deletion request through the email support channel. We will confirm which data can be deleted immediately and which must be retained for compliance or dispute-resolution purposes before any action is taken on your account.
After account closure, we retain the minimum data required by our legal and operational obligations — typically transaction records and registration details. We do not use that data for marketing. You can request a summary of what is retained by contacting us through the email channel.
Open a support ticket via live chat or email, referencing the specific term you are disputing and the account action you believe was incorrectly applied. We will review the case against this policy and respond in writing with an explanation and, where applicable, a correction.